Here’s a cleaner, more confident version that reads professional, friendly, and trustworthy—while tightening language and removing repetition. I’ve kept your policies intact, just clarified and polished them.
Our Guarantee & Return Policy
Your satisfaction matters to us. If you’re not completely satisfied with your product, please contact us first—in many cases, we can offer helpful suggestions to correct the issue and ensure the best results.
Phone: 1-877-547-2368
Email: info@greenairscents.com
Returns
If you are still not satisfied after contacting us, you may return your product within 30 days of receiving your purchase, provided it is in like-new condition.
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Aroma Beams and Air WhiFFS must be returned in their ORIGINAL BOX
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Please contact us before returning your item so we can provide a return shipping label
Return Address:
9506 2nd Ave
Elk Grove, CA 95624
Refunds
Once your return is received and processed, you can expect your refund within approximately 7 days, though many refunds are completed sooner.
This timeframe includes:
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Shipping time back to our facility (5–10 business days)
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Return processing (3–5 business days)
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Bank processing time (5–10 business days)
You will receive an email notification once your refund has been issued.
How to Start a Return
To initiate a return:
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Log in to your account
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Go to My Account → Complete Orders
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Select your order and click Return Item(s)
Or contact us directly at info@greenairshop.com, and we’ll be happy to assist you.